Customer Solutions Engineer

Skills

Job Specifications

CLIENT SOLUTIONS ENGINEER

WHAT YOU WANT TO KNOW

Salary: €55,000 – €65,000
Location: Paris, France
Hybrid working pattern
Contract: Permanent
Travel: UK & occasional international
Reporting to: Client Solutions Manager

JOB DETAILS

Our client is a market-leading provider of managed internet, network infrastructure and smart building connectivity solutions, supporting multi-tenanted residential and student accommodation environments across the UK and Europe.

Due to continued growth, they are hiring a Client Solutions Engineer to support the technical sales lifecycle and ensure structured, scalable solution design prior to handover to delivery teams.

This position acts as the technical bridge between Business Development, clients, developers and internal engineering teams. You will translate customer requirements into commercially viable, technically robust managed connectivity solutions — owning the engagement from site survey through to high-level design and structured documentation.

This is not purely a pre-sales role. It requires strong technical grounding across managed Wi-Fi, LAN, fibre infrastructure and networking, combined with commercial awareness to cost, scope and present solutions confidently.

ROLES & RESPONSIBILITIES

Partner with Business Development to translate client requirements into scalable technical solutions
Lead and own technical engagement with clients and developers
Conduct infrastructure and Wi-Fi site surveys
Design high-level LAN, Wi-Fi, WAN and fibre solutions
Produce accurate cost estimates and solution scope documentation
Present technical proposals to both technical and non-technical stakeholders
Provide structured handover documentation to Provisioning/Delivery teams
Support projects during implementation where required
Build strong cross-functional stakeholder relationships
Ensure adherence to internal policies, information security and health & safety standards

ESSENTIAL EXPERIENCE

Strong background in managed connectivity, ISP, telecommunications or enterprise networking environments
Experience designing LAN & Wi-Fi solutions within multi-tenanted or residential settings
Solid technical understanding of:
Layer 2 Ethernet switching
802.11 Wi-Fi technologies
VLAN, DHCP, DNS, TCP/IP
Fibre infrastructure (single-mode & multi-mode)
Passive Optical Networks (GPON / XGS-PON)
• Ability to communicate complex technical concepts clearly to varied audiences
• Commercial awareness and experience producing costed solutions
• Experience working with both internal and external stakeholders

DESIRABLE

Exposure to IPTV, smart building or IoT technologies
Awareness of firewall and VPN solutions
Experience with vendors such as Aruba, Ruckus, Huawei, Cambium or OpenWiFi
Additional European language skills

About the Company

We are a working exclusively within & ; . In 2014, we noticed a seismic shift in technology companies’ recruitment needs. Their products were developing fast, and they needed people with highly specialist skills who could keep pushing the boundaries of what's possible. But those people were really, really hard to recruit using a traditional agency model. 3ecruit was founded on the notion of being invested in a single niche industry and remaining agile as it changes. As a specialist 3D printing recruitment agency,... Know more

Related Jobs

Company Name

Voyage Privé

Job Title

Product Manager - Connectivity - Full Remote or Hybrid (m/f/d)

Aix-en-provence, France

Remote

Full Time

09-03-2026