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ServiceNow Business Analyst (GRC)

ServiceNow Business Analyst (GRC)

Hybrid

Brussels, Belgium

Mid level

Freelance

27-02-2026

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Skills

ServiceNow

Job Specifications

ServiceNow GRC Business Analyst (Contractor) | Brussels | Financial Services

We are looking for a Senior ServiceNow Business Analyst to support a major financial services client in Brussels.

This is a contracting opportunity within a highly regulated enterprise environment, supporting the evolution of ServiceNow Governance, Risk & Compliance (GRC) applications.

Scope

You will act as the interface between business stakeholders, internal IT teams and an external ServiceNow delivery partner. The role includes Business Analysis responsibilities as well as delegated Product Owner activities (backlog steering, prioritisation, delivery follow-up).

Responsibilities

Gather and structure complex business requirements
Translate requirements into actionable ServiceNow specifications
Manage and refine the GRC backlog
Prioritise based on regulatory and business impact
Coordinate with outsourced delivery partner
Ensure governance alignment and compliance traceability
Support sprint execution and release planning

Requirements

Senior-level Business Analyst background (5+ years)
Proven hands-on experience with ServiceNow
Direct experience with ServiceNow GRC modules
Experience in regulated environments (financial services, banking, insurance)
Experience working in outsourced/vendor delivery models
Ability to work on-site in Brussels in a hybrid model
Fluent English

Nice to Have

Previous Product Owner support experience
Experience in large-scale enterprise transformation programmes
Strong governance mindset

About the Company

Capture provides software solutions and services to support you in becoming an agile digital enterprise, with expertise in streamlining your application factory. We enable you to make an impact – from 4 locations in Europe and with expertise of more than 400 clients across 8 verticals. Our expertise: Project Portfolio Management: As a ServiceNow Premier Partner, we resell, implement, and support leading PPM solutions to help organizations manage projects and resources effectively and at scale. IT Services: As a Silver Lev... Know more