Job Specifications
32071
Full Time
Summary
This role investigates and analyzes the feasibility of system requirements and develops architectural documentation and specifications. The intern identifies methods, solutions, and process improvements to assist system engineering admins in their day-to-day responsibilities.
Essential Functions
Familiarize and document day-to-day operations of host computers, including performance monitoring, configurations, maintenance, and patching.
Maintain records of system downtime and equipment inventory.
Document revisions to host system firmware, OS, and software while assisting with vendor support activities.
Use hardware management consoles to manage physical components and microcode.
Document procedures for backup and restoration of operating systems, storage, databases, and applications.
Develop tools, procedures, and training sessions for Operations, Desktop Support, and Systems Development staff.
Evaluate and document current POWERVM and VMWARE environments.
Perform typical system administration tasks, including installation, configuration, and troubleshooting.
Document and prepare for the Disaster Recovery project scheduled for July–August.
Knowledge, Skills, And Abilities
Knowledge of programming languages, operating systems, and current equipment technologies.
Familiarity with UNIX/Linux (AIX 7.1, RHEL, Ubuntu) and enterprise backup/recovery procedures.
Ability to plan, organize, and document complex system designs using Visio and Excel.
Must be proficient in MS Suite including Word, Excel, PowerPoint, and Outlook.
Strong ethics, including treating people with respect and upholding organizational values.
Ability to build rapport and provide "Best in Class" customer support.
Minimum Requirements
Experience or familiarization with infrastructure/server environments and hardware/software monitoring.
Emphasis on Visio and project planning skills.
Must be energetic, self-motivated, and able to follow all safety policies.
Physical Demands
Learned physical skill required for keyboarding and use of peripheral equipment.
Ability to perform moderate lifting.
Work Environment
Fast-paced environment with typical computer-related noise and exposure to hardware and video screens.
Hybrid of in-office and "work at home" requirements in Charlotte, NC.
Scheduled night and weekend work is required; incumbent is on call for support during off-hours.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.
Store Number: HQ
Headquarters
Pay Range
8310 Technology Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.