Skills

Communication Leadership ServiceNow Organization Business Management Organizational Skills Analytics

Job Specifications

We are seeking an experienced Senior Business Support Analyst to support Technology operations with a focus on expense management, budgeting, and operational reporting. This role partners closely with Technology and Finance stakeholders to manage approval-to-spend processes, improve reporting, and enhance business management workflows. The ideal candidate is detail-oriented, comfortable working in a fast-paced environment, and able to translate financial data into meaningful insights for Technology leadership.

This role is not a finance position but requires strong financial analysis experience within a Technology organization.

NO THIRD PARTY CANDIDATES WILL BE ACCEPTED FOR THIS POSITION.

Key Responsibilities

Support Technology teams with expense management, budgeting, and approval-to-spend processes.
Manage spend requests from intake through approval, including cataloging, tracking, and workflow coordination.
Analyze requests to determine CAPEX vs. OPEX, budget availability, and potential financial impacts.
Coordinate with Finance and other internal stakeholders on purchase order setup, budget alignment, and vendor invoicing as needed.
Produce routine and ad-hoc operational and financial reporting using Excel and BI tools.
Use workflow tools (e.g., ServiceNow or similar platforms) to manage requests and approvals.
Identify opportunities to improve and standardize processes, reporting, and methodologies to increase efficiency and scalability.
Facilitate meetings and communicate findings clearly to stakeholders, including senior leaders.
Balance multiple priorities and deadlines while maintaining a high level of accuracy and quality.

Required Qualifications

8+ years of experience in business analysis, financial analysis, or technology operations, preferably within a large enterprise environment.
Strong understanding of expense management, budgeting, and approval workflows.
Working knowledge of CAPEX and OPEX concepts.
Advanced Excel skills; experience with reporting or analytics tools is a plus.
Experience working with cross-functional teams, including Technology and Finance.
Strong communication and organizational skills with the ability to convey key insights from data.
Ability to work independently, manage competing priorities, and thrive in a fast-paced environment.

About the Company

w3r Consulting is an award-winning, best-in-class IT consulting and management company that delivers enterprise solutions at the intersection of innovation and ingenuity. Organizations throughout the healthcare payor, financial services, and professionals and business services sectors turn to w3r for a strategic, IT-fueled advantage that elevates their stature and capabilities in competitive global markets. As a minority-owned business, w3r brings diverse and multifaceted people from across different backgrounds and life exp... Know more