Security Systems Specialist

Skills

Job Specifications

Job Overview:

The Security Systems Specialist is a senior-level technical role responsible for the design, programming, deployment, and optimization of complex enterprise security systems. This position serves as a subject matter expert for access control, video surveillance, networking, and integrated security platforms.

In this role, you will lead high-level technical initiatives, support system commissioning, mentor team members, and ensure that CTCI delivers secure, reliable, and well-engineered solutions for our clients. You are both a technical expert and a trusted advisor who embodies CTCI’s mission to bring technology and construction together so systems perform

Responsibilities:

Custom Systems Programming and Management

Develop and implement custom programming for security platforms to meet project and client requirements
Plan and execute system upgrades, migrations, and expansions
Conduct technical system audits and provide consultative recommendations
Manage and maintain databases related to access control and video management systems
Ensure proper documentation and configuration control across all systems

Security Systems Configuration and Support

Configure, commission, and support a wide range of security systems and equipment
Ensure systems operate efficiently and meet client performance expectations
Provide advanced troubleshooting for access control, video, and integrated technologies
Collaborate with project managers and field technicians to deliver successful project outcomes

Database Preparation and Programming

Prepare and configure databases for enterprise-level systems
Perform job-related programming tasks for computer-based security platforms
Validate system integrity and accuracy prior to client turnover

System Operations and Commissioning

Operate and test systems to demonstrate functionality
Commission new installations and verify system performance
Analyze system behavior and diagnose malfunctions
Lead system acceptance testing and client demonstrations

Technical Support and Mentorship

Act as a technical mentor to Security Service Specialists and project teams
Provide escalation support for complex service issues
Assist colleagues across offices with technical guidance and best practices
Support sales and project teams with technical consultation for new opportunities and system add-ons

Network Expertise

Serve as the department’s subject matter expert in network architecture, organization, and deployment
Design, implement, and support secure network environments for security systems
Troubleshoot and repair existing network infrastructure
Develop standards and best practices to improve future deployments

Vendor Certifications and Professional Development

Obtain and maintain required vendor and manufacturer certifications
Stay current with emerging technologies, cybersecurity practices, and industry trends
Represent CTCI as a highly skilled and certified technical resource

Special Projects Support

Assist with proposal preparation, system design input, and technical scoping
Support the Special Projects team with advanced technical requirements as needed

About the Company

CTCI is a progressive integrator of customized IT, AV, and security solutions for commercial, industrial, and educational environments. For more than 40 years, we have delivered exceptional technology services—including managed IT, cybersecurity, and strategic technology consulting—while providing unparalleled customer support to organizations across the Metro New York area and throughout regional, national, and international markets. In today’s fast-paced, technology-driven landscape, CTCI understands that integrated syste... Know more

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