Job Specifications
Key Responsibilities:
EUX Technical Strategy & Roadmap
Help define and evolve the technical elements of Aviation Loyalty’s EUX strategy and roadmap
Apply critical thinking to challenge, advise and assist in technical decision making, then execute on it
Apply enterprise EUX best practices to drive technology transformation, efficient processes and easy to manage solutions
Microsoft Modern Workplace Leadership
Lead Microsoft 365 EUX solution design and adoption, with strong focus on AI Enablement within Microsoft 365
Stay up to date on Microsoft’s evolving technology roadmap, including new and emerging services, determining how they can benefit Aviation Loyalty
Translate Microsoft capabilities into practical, enterprise‑ready EUX solutions that are fit for purpose, particularly across Microsoft 365, Azure, and Entra ID
Modern Device Management
Drive the transition from legacy device management (SCCM) to modern Intune device management across all device types
Define future state hardware asset and software asset strategy, standards, and governance
Align endpoint management policies and configuration with EUX, security, and productivity goals
Tenant Security & Governance
Provide deep expertise in EUX‑related security and governance capabilities, including:
Microsoft 365 security, including Microsoft Defender and Purview
M365 and Azure tenant design, best practices, and governance, including cross tenant collaboration (including MTO)
Identity Governance and Access Management
Ensure all EUX improvements and solutions are secure by design and governed appropriately
Required Experience & Skills:
Experience
Minimum 10 years of enterprise EUX/Modern Workplace experience
Proven experience leading EUX change, not just supporting it, particularly within environments undergoing major modern workplace transformation
Technical Expertise
Strong understanding of Microsoft 365, with emphasis on:
M365 Copilot, Copilot Studio and Azure based AI capabilities
EUX productivity tooling, including core M365 services and Power Platform
Azure and Entra ID for infrastructure, application, and identity management
Hands‑on experience with Intune and modern endpoint management, including Autopilot, WHfB, MDM/MAM policies, Apple DEP, Google Play, Samsung Knox, and AVD/W365 technologies
Deep knowledge of End User Computing (EUC) & EUC focused security controls
Excellent capability in scripting, particularly with PowerShell and Microsoft Graph API
Robust understanding of Microsoft’s enterprise technology direction and roadmap
Leadership & Personal Attributes
Senior and confident professional who can challenge stakeholders constructively
Exceptional communication skills, both written & verbal
Excellent problem-solving skills, demonstrating rational and reasoned thought processes
Comfortable making decisions and setting technical direction
Able to operate as a trusted advisor within all levels of the business
Not a “task‑taker”, this person is expected to lead, influence, and shape outcomes, as well as mentor support team members
About the Company
Infinity Quest (IQ) with its roots from Staffing and Recruitment provides world class business solutions to our valued customers. We specialise in Professional Services, SAP, Salesforce and RPA. Our team of experts understand the challenges you face every day and provide simple technology driven solutions to your complex problems.
We have over 15 years experience within the professional services & technology services industry and have catered to wide variety of clientele from SMEs to global corporations. At IQ we are dedicat...
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