Pivotal Partners

About the Company

We are a leading search firm specialising in building high-performing Go-To-Market (GTM), Product, and Customer Success teams for emerging disruptors in the software industry.

Pivotal Partners is dedicated to supporting founders and forward-thinking C-level executives in the early stages of their ventures.

Every major success story in the software industry has achieved pivotal turning points in their journeys by acquiring remarkable early-stage talent, which is both hard to find and even harder to recruit.

We have a track record in doing exactly that. Partnering with some of the world's most successful software organisations, including Snowflake, Databricks, Datadog, Confluent, Signalfx, Dremio, Imply.io, Singlestore, Starburst, Labelbox, Grafana Labs, AppDynamics, Harness, MongoDB, Vercel, CockroachLabs, Launchdarkly, Forter, ThoughtSpot, Instabase, Sprinklr and many others.

Over the years, we have naturally developed strong relationships with several tier-one venture capitalists through our network of founders, executives, and board members. In the past nine years, our founders have recruited over 1,500 candidates for organisations backed by venture capital funds like A16z, Accel, Sequoia, Lightspeed and Battery Ventures.

US - (646-692-0911)
UK - (020 4572 1776

info@pivotalpartners.io

Listed Jobs

Company Name

Pivotal Partners

Job Title

Solutions Engineer

Job Description

**Job title:** Solutions Engineer **Role Summary:** Serve as a technical pre‑sales specialist for an AI code‑generation platform, guiding prospects from discovery through pilot to conversion. Act as the customer’s technical advisor, delivering tailored demos, proof‑of‑concepts, and data‑driven recommendations while collaborating closely with engineering to resolve complex issues and influence product improvements. **Expectations:** - Demonstrate measurable impact on deal progression and adoption rates through data‑backed insights. - Maintain high engagement levels with developers, engineers, and executives, ensuring smooth transition to active users. - Exhibit startup agility: proactive, self‑motivated, and quick to learn new technologies. **Key Responsibilities:** - Lead end‑to‑end customer journeys: discovery, technical workshops, demos, and post‑pilot conversion. - Develop and deliver tailored product recommendations, demos, and POCs that underscore platform value. - Serve as the technical advisor during evaluation, answering questions and collaborating with engineers to solve complex technical concerns. - Analyze customer feedback and engagement metrics to refine pre‑sales strategies and demonstrate ROI. - Translate customer technical requirements into actionable insights for the engineering team and advise on product enhancements. **Required Skills:** - 2‑3 years in a technical role such as Solutions Engineer, Customer Success Engineer, Solutions Architect, or ML Engineer. - Strong understanding of cloud and infrastructure: AWS, Azure, GCP, containers, Kubernetes. - Proficient with DevOps tooling: CI/CD pipelines, Docker, Terraform, build/test/deployment processes. - Advanced problem‑solving: diagnose and troubleshoot technical issues in real‑world customer environments. - Analytical mindset: convert data into actionable strategies. - Excellent written and verbal communication; ability to engage developers, engineers, and executives. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Relevant certifications in cloud platforms (AWS, Azure, GCP) and DevOps practices are preferred.

San francisco bay, United states

On site

Junior

13-10-2025