Skills

Communication Problem Solving Critical Thinking Organizational Skills

Job Specifications

Job Title: Implementation Consultant
Duration: 6+ months contract with possibility for extension
Location: Tempe, AZ 85288

Overview:

The Implementation Consultant is primarily responsible for configuring system components for new client implementations and modifying configurations of existing clients. The Consultant will be a detail-oriented individual with the ability to multi-task and manage multiple requests for our healthcare provider customers.

Major Duties and Responsibilities:
Work with department management to ensure work efforts are accurate and timely and ensure customer expectations are exceeded.
Consult with department management and Sr Implementation Analysts to understand business processes, procedures and configuration best practices.
Partner internally and cross-functionally to understand the requirements and scope of Implementation and maintenance requests.
Complete individual project assignments according to schedules and standards.
Manage multiple open deliverables ensuring accurate and timely completion.
Create transparency when issues, changing needs, or requirements impact project goals.
Contribute to ongoing process and product improvement efforts.

Skills, Experience and Minimum Requirements:
Associate degree or higher in management information systems or related discipline or equivalent combination of education and experience preferred.
At least 1 year of implementation or customer support experience working in healthcare or financial technology industries.
Working knowledge of healthcare payment systems preferred.
Strong verbal and written communication skills.
Detail-oriented business analysis, problem solving, and organizational skills.
Ability to apply critical thinking to work independently.
Proficiency with Microsoft Office 365 Suite (Excel, Word, Outlook).
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About the Company

eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we're one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We're also an honored member of Deloitte's Technology Fast 50. eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer ... Know more