Job Specifications
Position Title : SAP Junior Technical Support Engineer
About the Job
Duration: 12-month contract with possibility of extension
Work Location : 400 Otarre Pkwy, Cayce SC 29033
Role is hybrid (4 days onsite per week)
Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense
Job : 8574
Company / Department culture (why do you enjoy working for the company – selling points for potential candidates):
Our client is dedicated to helping people live healthy lives in healthy communities. With more than 2,250 employees in 78 offices across the state, our client has a diverse team of employees who are leaders in their fields and share a passion for making a difference. This position is associated with efforts to modernize supporting systems and environments associated with Finance and Operations (FAO) and a focus on Human Resources (HR) supported by the Office of Information Technology (Client).
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
Why is this position open :
This is a newly established position created to augment existing staff who support daily operations, while also addressing the growing need for dedicated expertise in the agency's HR systems.
The SAP HR Systems Technician will play a critical role in configuring, maintaining, and enhancing the South Carolina Department of Public Health's Human Resources systems—primarily within the SCEIS SAP ECC platform, as well as other HR-related systems.
This position is essential for implementing system configuration changes, optimizing business workflows, improving data quality, and supporting complex reporting needs by aligning technical capabilities with evolving business requirements.
Scope of the project:
Due to the volume of agency financial and administrative systems that need to be migrated to agency standard platforms, upgrade and streamline upgrade aged components, and modernization efforts, additional staff is needed to support these efforts and system implementation.
The team will work to align business needs with current and future state to ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.
This position will be a part of the team responsible for supporting these efforts and transition to operational support.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.
Daily Duties / Responsibilities:
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the South Carolina Department of Public Health's Human Resources systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR-related systems.
This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements.
Working closely with HR, IT, and Finance teams, the technician ensures that system functionality aligns with operational goals and compliance standards. The role involves hands-on configuration, testing, documentation, and support of SAP HR modules, as well as identifying and implementing workflow-driven solutions to reduce manual processes and improve data integrity.
With a strong emphasis on technical problem-solving, system optimization, and data-driven reporting, this position is essential to the successful modernization and efficiency of HR operations.
Key Responsibilities
System Configuration & Workflow Optimization
Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs.
Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes.
Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization.
Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles.
Maintain system protocols and configuration documentation to support change management and audit readiness.
Testing & Implementation
Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches.
Support production rollouts and ensure minimal disruption to HR operations.
Troubleshoot and resolve system issues, escalating complex problems as needed.
Data Quality & Reporting
Monitor and improve data accuracy and integrity across HR systems.
Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
Compare data across systems to identify inconsistencies and recommend co
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