Job Specifications
Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
Purpose of Job:
As a Senior Executive Assistant, you will provide high-quality administrative support to 3–4 senior leaders at Equitable Bank. You will manage calendars, meetings, travel, and communications with professionalism and efficiency. This role requires strong organizational skills, adaptability, and the ability to manage shifting priorities in a fast-paced environment. You will also collaborate with other Executive Assistants on special projects as needed, gaining exposure to broader initiatives while contributing to the success of the executive team.
The Work!
Calendar & Time Management: Coordinate and maintain complex calendars, proactively resolving scheduling conflicts and prioritizing high-impact meetings, while adapting to last-minute changes with ease
Meeting & Event Coordination: Organize logistics for meetings and events, including agendas, materials, room bookings, and catering
Communication Management: Draft and proofread internal and external communications on behalf of the executive(s). Monitor and triage email correspondence, escalating as appropriate
Travel & Expense Support: Arrange travel and accommodations. Prepare and reconcile expense reports in a timely manner
Document & Records Management: Prepare and format documents and presentations
Maintain organized digital and physical filing systems
Cross-functional Liaison: Serve as a point of contact for internal and external stakeholders, representing the executive office with professionalism
Office & Project Support: Assist with general office tasks such as printing, filing, courier coordination, and greeting visitors. Collaborate with Senior Executive Assistants on special projects and initiatives as needed
Digital Savviness: Leverage digital tools and platforms (e.g., Zoom, DocuSign, cloud based systems) to support virtual collaboration, document sharing, and workflow optimization
Let's Talk about You!
3-5 years of experience in an administrative or executive assistant role, ideally within financial services or a regulated industry
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., MS Teams, SharePoint, Concur)
Strong written and verbal communication and interpersonal skills
Excellent organizational skills, with high attention to detail and accuracy
Ability to manage multiple priorities and adapt to changing demands
Proven ability to manage sensitive information with integrity and discretion
Bilingualism (English/French) is an asset
Post-secondary education in business administration or a related field is preferred
Commitment to diversity, equity, and inclusion in all communications and interactions is valued and encouraged
What we offer [For full-time permanent roles]
Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the a
About the Company
Equitable Bank and its digital platform, EQ Bank, are dedicated to driving change in Canadian banking to enrich people's lives. As Canada's Challenger Bank(tm) and the seventh largest bank by assets, we provide outstanding personal and commercial banking experiences to customers and credit union members across Canada.
Through EQ Bank, our customers have named us one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
Equitable Bank is a proud, wholly owned subsidiary of EQB Inc. (TSX: EQB), a leade...
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