Job Specifications
About Us
SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.
Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court.
About The Role
We’re seeking a proactive and organised Digital Project Manager to join SINE’s UK theatre team. The Digital Project Manager plays a key role in ensuring the seamless delivery of SINE’s digital marketing campaigns across theatre productions and live events. Working with clients such as Mamma Mia! The Party, Operation Mincemeat, The Hunger Games: On Stage to name a few.
Acting as the operational linchpin between client strategy and technical execution, this role oversees timelines, resources, and workflows to ensure projects are delivered on time, on budget, and to the highest quality standards.
Working closely with Account Directors, Paid Media, SEO, Tech, and Data & Insights teams, you’ll translate strategic goals into actionable project plans, balancing client expectations with internal capabilities. You’ll also be trained in the delivery and implementation of new digital products that are on the cutting-edge of marketing science.
This is an exciting opportunity for someone with experience managing digital media projects in an agency environment who thrives on collaboration, organisation, and making a real impact in the theatre and entertainment industry.
KEY RESPONSIBILITIESCampaign & Delivery Management
Manage end-to-end delivery of campaigns for theatre productions and live events, from scoping and briefing through execution and post-launch reflection
Create and maintain project timelines, budgets, and task trackers across multiple workstreams
Identify risks, dependencies, and resource needs, escalating proactively to ensure successful delivery
Coordinate inputs from cross-functional teams (Paid Media, SEO, Data & Tech) to ensure deliverables align with client goals and internal standards
Manage QA, testing, and feedback cycles to ensure accuracy and quality before client delivery
Lead internal project stand-ups and ensure progress is clearly communicated to stakeholders
Champion the implementation of SINE’s cutting-edge marketing science, ensuring innovative tools, AI-driven insights, and data-led strategies are integrated into every stage of campaign planning and execution
Collaborate with the Data & Insights, Tech, and Paid Media teams to translate new marketing science methodologies into practical, high-performing client outcomes.
Client & Stakeholder Coordination
Serve as the operational contact for a set of clients, ensuring clear communication and expectation management throughout project lifecycles
Support Account Directors in project planning, documentation, and client presentations
Translate client briefs into technical and creative requirements for internal teams
Capture and communicate client feedback efficiently to maintain project momentum
Help build strong relationships with clients through reliability, transparency, and proactive communication.
Commercial & Process Management
Track project budgets, invoicing, and profitability, ensuring projects remain commercially viable
Support the creation and management of Statements of Work (SOWs) and project documentation
Contribute to revenue forecasting and resourcing discussions with senior team members
Champion internal processes, documentation, and workflow improvements to increase delivery efficiency.
Learning & Development
Stay current with trends in digital project management, web technologies, and marketing platforms
Participate in internal knowledge sharing and training initiatives
Actively learn and apply SINE’s proprietary marketing science frameworks and tools, bringing innovation, experimentation, and data-led thinking to client work
Support the rollout of new AI-powered and automation-based products to clients, ensuring smooth adoption and measurable impact
Support the integration of new tools or systems that enhance project delivery and collaboration.
Requirements
Experience & Industry Knowledge
2–4 years’ experience in digital project management or digital production, ideally in a marketing or creative agency
Proven experience managing complex multi-channel campaigns, across platforms such as Meta, Google, and TikTok
Experience with project management tools (e.g. Asana, Trello, Jira, or Monday.com)
Experience managing budgets, timelines, and client expectations in fast-paced environments
Experience working with theatre, live entertainment, or