Skills

Communication Microsoft Excel SQL HubSpot Problem-solving Decision-making CRM Training power bi Organization Azure AWS Accounting cloud platforms Analytics Data Science

Job Specifications

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air.

To learn more about Kensington, visit kensingtontours.com.

Role Overview

We are seeking a motivated and detail-oriented Data & Reporting Analyst to join our team on a 12-month contract. This role is ideal for someone passionate about data and technology. You’ll gain hands-on experience supporting BI reporting, troubleshooting technical issues, and helping optimize data-driven decision-making across the organization.

Key Responsibilities

Business Intelligence & Reporting (70%)

Build and maintain analytical dashboards and performance reports using tools such as Power BI, HubSpot, Claude AI, and Microsoft Excel to support data-driven decision-making
Collaborate with business stakeholders to gather reporting requirements
Perform data validation and quality checks to ensure accuracy
Help automate recurring reports and improve reporting efficiency

Technical Support (30%)

Provide first-level support for internal users on Power BI tool and travel tech platforms such as ADX
Troubleshoot data access, report errors, and system issues
Document common issues and solutions in a knowledge base
Assist with onboarding and training materials for new users

Qualifications

Degree or diploma in Data Science, Computer Science, Business Analytics, Information Systems, or a related field
Familiarity with SQL, Excel, Power BI
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Interest in the travel industry and technology

Nice To Have

Experience with cloud platforms (e.g., Azure, AWS, or Google Cloud)
Exposure to CRM or travel booking systems
Exposure to ERP or general accounting software

What You’ll Gain

Real-world experience in BI and tech support within a dynamic travel environment
Mentorship from experienced data and IT professionals
Opportunities to contribute to meaningful projects that impact business decisions
A collaborative and inclusive team culture

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

About the Company

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime. We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villa... Know more