Job Specifications
Software Engineer (SNOW) – Contract – Orlando, FL – $55.00 - $63.00/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Software Engineer experienced with ServiceNow in Orlando, FL
Role Description
As a Software Engineer, you will play a critical role in designing, building, and maintaining Service Catalog Items that power essential corporate functions. You’ll collaborate with cross-functional teams — including product owners, quality engineers, and business stakeholders — to develop scalable solutions, implement new features, and ensure system reliability. By applying modern development practices and agile methodologies, you’ll contribute to delivering high-quality software that aligns with strategic objectives and drives our digital transformation. This role is ideal for a problem-solver who thrives in a collaborative environment, embraces innovation, and excels at turning complex technical challenges into elegant, efficient solutions.
Platform Development: Assist in the configuration, development, and customization of the ServiceNow platform across various modules (e.g., ITSM).
Service Catalog Development: Develop and maintain Service Catalog Items, Record Producers, and Order Guides, ensuring a user-friendly and intuitive experience. Configure variable sets, catalog client scripts, and UI policies to meet specific request requirements.
Workflow Automation: Design and implement process automation using Flow Designer and/or Workflow Studio, including creating flows, subflows, and custom actions to manage requests, approvals, and fulfillment tasks. Transition legacy workflows to Flow Designer where appropriate.
Scripting and Configuration: Write, test, and maintain scripts (e.g., Business Rules, Script Includes, Client Scripts) using JavaScript to extend platform functionality.
Skills & Requirements
Experience: 1-3 years of hands-on professional development experience on the ServiceNow platform.
Core Platform Expertise (Service Catalog): Demonstrated experience creating and managing all components of the Service Catalog, including Catalog Items, Record Producers, Order Guides, and Variable Sets.
Automation Tool: Expertise in building, testing, and debugging process automation using Flow Designer (or Workflow Studio).
Scripting Language: Proficiency in JavaScript for writing, debugging, and optimizing various platform scripts (e.g., Business Rules, Script Includes, Client Scripts).
Web Technologies: Familiarity with standard web technologies and integrating with external systems using REST/SOAP web services.
Certification: ServiceNow Certified System Administrator (CSA).
BS in STEM
Pluses
Modules: Experience working with other ServiceNow modules (e.g., HRSD, CSM, or Security Operations).
Source Control: Familiarity with modern development practices, including using Git or other source control tools.
ITIL: Understanding of IT Service Management (ITSM) and ITIL framework principles.
Certification: ServiceNow Certified Application Developer (CAD).
Micro Certifications: Flow Designer, IntegrationHub, Service Portal
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.
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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘