Job Specifications
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC019350 Information Technology
Job Description Summary
Position Responsibilities
Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner.
Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.
Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
Actively monitors assigned tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner.
Provides information upon request to support user access audits activities.
Participates in discussions related to the development of training content.
Meets/Exceeds MSMC metrics related to user access assignments.
Participates in incident investigations as required.
Support in the analysis and request for information to respond to external audits, penetration tests and other assessments.
Support security assessment activities to include security testing, vulnerability scanning of infrastructure, security controls, and other security related activities as required.
Analyzes and documents vulnerabilities within information systems (software, hardware, and networking).
Review, analyze, and troubleshoot security alerts, and escalate as necessary.
Monitoring perimeter IT security systems, and various security services including antivirus, application whitelisting, access management, password management, encryption, and other security systems as required.
Qualifications
License/Registration/Certification
Microsoft, Security+, and or other Industry certifications preffered.
Education
College degree in Computer Science, Information Technology, or a related field or an equivalent combination of education and experience. EPIC Security certification or certified within the first 6 months of employment.
Experience
Minimum of one year in IT and/or IT security preferred. One or more years in support role is desirable. Previous experience in a security role is preferred; Knowledge and understanding of information security fundamentals and software tools and security principles. Experience analyzing audit logs and implementing or recommending remedial action; Experience working with IP networks and familiarity with operating systems, including Microsoft and LINUX.
Benefits
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!
Certification
Degree Requirements:
Responsibilities
Core: All other tasks as assigned., Core: Complies with current Hospital security and safety polices., Core: Demonstrates continuous effort to improve operations and streamline work processes., Core: Establishes standards and best practices to comply with Laws and regulations., Core: Gathers, interprets and analyses data., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Makes computations and calculations involving the application of engin
About the Company
ABOUT MOUNT SINAI MEDICAL CENTER Since 1949, Mount Sinai Medical Center has remained the largest private, independent, not-for-profit teaching hospital in Florida. Our mission is to provide high-quality health care to our diverse community—enhanced through teaching, research, charity care, and financial responsibility. Mount Sinai has been named one of Healthgrades™ Top 100 Hospitals for two consecutive years (2024 & 2025), an honor awarded to the top 2% of hospitals in the nation. As a leader in medical excellence, we are d...
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