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Salesforce Product Specialist

Salesforce Product Specialist

Hybrid

Columbus, United states

$ 61 /hour

Senior

Freelance

01-01-2026

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Skills

Communication Salesforce Attention to detail

Job Specifications

Job Title: Product Specialist

Location: Remote (Occasional onsite meetings in Columbus, OH)

Duration: 12 months

Description:

DSI is seeking a Product Specialist who will have the responsibilities listed below.

Responsibilities:

Create and manage changes to Salesforce without user interruption.
Configure/modify the org to maximize usability and business benefits.
Provide daily administration and support user setup, permission sets/groups, object/field/record type/page layout/validation customization.
Manage CRUD permissions and maintain user & system licenses.
Communicate new features, enhancements, and changes; enable adoption.
Monitor usage; mentor users and groups that need assistance.
Document company processes and workflows; develop process documentation & field maps.
Build new processes and associated reporting; create & maintain reports (including folder maintenance) and dashboards.
Import data as needed; monitor/maintain/improve data quality.
Monitor and manage exception logs for back‐end system integrations with Salesforce (SFDC).

Requirements:

Salesforce.com Administrator certification (current).
Bachelor’s degree in information technology or related field (or equivalent experience).
7+ years of relevant experience administering Salesforce or similar enterprise platforms.
Excellent analysis and problem‐solving skills; strong attention to detail.
Self‐starter with strong written and interpersonal communication skills.
Ability to work independently and collaboratively within a team.
Enthusiastic communicator with professional presence.
Strong work ethic, dependable time & attendance, and punctuality.

Preferred Skills & Certifications:

Salesforce platform depth (e.g., Service Cloud, Salesforce Shield).
Experience with Drawloop, Copado, ezProtect, OwnBackup (backups & seeding), Metazoa Snapshot.
Advanced reporting, dashboarding, and data hygiene best practices.

About the Company

Chasepro Talent - your strategic partner in delivering tailored outsourcing solutions that streamline operations and drive business growth. Specializing in Recruitment Process Outsourcing (RPO), Accounting, Payroll, and Administrative Support, we help companies focus on what they do best while we handle the rest. At Chasepro Talent, our team is composed of seasoned professionals with extensive expertise in delivering tailored outsourcing solutions. With years of experience across diverse industries, we understand the unique... Know more