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Salesforce Administrator - £55k + Bonus

Salesforce Administrator - £55k + Bonus

Hybrid

London, United kingdom

£ 55,000 /year

Full Time

05-01-2026

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Skills

Communication Salesforce Microsoft 365 Active Directory

Job Specifications

Salesforce Administrator

A growing investment organisation is expanding its Technology Operations team and is looking to hire a Salesforce Administrator. This is an excellent opportunity for someone looking to develop quickly, take on increasing responsibility, and progress their career within a maturing technology function.

This role will be central to bringing Salesforce in-house. You will act as the Salesforce subject matter expert for the business, owning day-to-day administration and support while helping shape how the platform is managed and optimised as the organisation scales.

The role

Reporting to the Technology Operations Manager, you will support business users across Salesforce and provide broader technology support where required. You’ll work closely with internal stakeholders and third-party vendors to improve service quality, mature support processes, and support operational and service transition activities.

Key responsibilities

Own Salesforce administration, user management, access controls, and configuration
Act as the primary point of contact for Salesforce support, incidents, and escalations
Triage and resolve Salesforce cases, performing root cause analysis where needed
Partner with external vendors during the transition to an in-house Salesforce support model
Support joiner-mover-leaver processes and identity management
Contribute to ITSM improvements across incident, request, and asset management
Maintain clear documentation and Salesforce knowledge articles
Provide general technology support across Microsoft 365, Active Directory, and related platforms

About you

Hands-on experience administering and supporting Salesforce
Comfortable acting as a Salesforce SME within a business environment
Strong communication skills and confidence working with non-technical stakeholders
Proactive, detail-oriented, and keen to grow into a broader or more senior role
Experience with ITSM processes and working with third-party vendors is advantageous

£55k + Bonus

About the Company

We are Saragossa. A high-growth technology recruitment firm, specialising in helping investment businesses extend their technology capability. Named after an unusual but highly effective chess move, we help people achieve their objectives, whether building a world-class team, delivering exceptional projects, or accelerating professional ambitions. You can find our privacy policy here - https://saragossa.co.uk/privacy-policy Know more