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Dexian

Business System Analyst

Hybrid

Toronto, Canada

Junior

Freelance

09-01-2026

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Skills

Communication Jira ServiceNow Workday Test Defect Management Regression Testing Regression Agile SDLC

Job Specifications

Job Title - Digital Business Analyst & Test Lead – HR Systems

Period – 18 months Contract

Location - Toronto, ON (3 days onsite)

About

As a Digital Business Analyst & Test Lead, you will partner closely with the PeopleComms Tech Enablement Lead, our Centers of Excellence and IT Partners, to support requirements elicitation and own the test strategy, execution oversight, and defect management for PeopleComms technology initiatives. You’ll collaborate with global stakeholders, analyze workflows, and ensure successful delivery and continuous improvement across projects, incremental enhancements, and BAU.

What you’ll do

Partner with HR stakeholders to gather and document business and user requirements.
Translate requirements into functional specs, process flows, and acceptance criteria.
Own the test strategy and execution across system, integration, UAT, and regression testing.
Lead UAT planning, coordination, defect triage, and release readiness.
Track and report on quality metrics, risks, and defects.
Support ongoing enhancements, BAU work, and vendor releases.
Ensure HR data privacy, accessibility, and quality standards are met.

Required experience

3+ years as a Business Analyst or HR Systems Analyst in HR technology.
Experience with Workday and/or ServiceNow HRSD (Core HCM, Recruiting, Onboarding, Time & Absence).
Hands-on Test Lead experience (test planning, execution, defect management).
Strong knowledge of SDLC (Agile/Waterfall) and testing methodologies.
Experience with tools like JIRA, Xray, or similar.
Strong communication skills and experience leading workshops and UAT with global stakeholders.
Solid understanding of HR processes and talent lifecycle.

Nice to have

Human-Centered Design exposure, HR or project certifications.
Experience in global environments or working with vendors.
Configuration or light technical background.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

About the Company

Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions. Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-chan... Know more