Job Specifications
Role: SAP Success Factors
Location: Canada, Remote
Duration: Long Term
Please share the resume at aravind@burgeonits.com
Deep LMS Administration, Configuration & Support (Primary Focus)
Own and support full configuration and administration of SAP SuccessFactors Learning (LMS).
Manage domains, role‑based permissions, security structures, assignment profiles, user data imports, and admin roles.
Support business with creation and questions on items, classes, programs, catalogs, curricula, and blended learning structures.
Configure and maintain workflows, approval processes, evaluations, surveys, and notifications.
Manage & provide support on content lifecycle including version control for SCORM/xAPI/AICC content and troubleshoot tracking issues with precision.
Perform learning history corrections following documented SOPs and governance rules.
2. Compliance, Audit, and Governance
Maintain audit‑ready learning records and generate evidence packages as needed.
Implement and enforce governance around user access, data retention, domain structures, and naming conventions.
Partner with Compliance and Internal Audit on quarterly access reviews, history updates, and training completion evidence.
3. Reporting, Analytics & Data Quality
Build accurate and automated reports using SuccessFactors and work in partnership with Data & Analytics team for tableau reports.
Create compliance dashboards for mandatory training, overdue items, curricula completion, and audit metrics with business and Data & Analytics team.
Troubleshoot data inconsistencies, analyze root causes, and ensure history adjustments follow strict controls.
Support data requests from Learning, Leadership, Legal, Security, and Compliance etc.
4. Integrations & Technical Enablement
Understanding of SAP BTP integration
Support and troubleshoot integrations between SF Learning and content vendors (LinkedIn Learning, Skillsoft, Precipio, OpenSesame, Coursera).
Monitor SFTP jobs, API data flows, and integration logs; collaborate with IT on incident resolution.
Support SSO and identity management integrations (Okta / Azure AD through SAML).
Drive impact assessments and regression testing for SAP SuccessFactors bi‑annual releases.
5. Business Analysis & Stakeholder Partnership
Work with Learning BUs to translate business needs into scalable LMS configurations.
Conduct requirements gathering, write BRDs/FRDs, and maintain process documentation and SOPs.
Lead UAT cycles, create test scripts, manage test execution, and document results.
Provide training and enablement to internal administrators and SMEs.
About the Company
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon pl...
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