Job Specifications
Job Description:
This contractor role will act as a hands-on transformation partner to the Head of Operations.
You will lead and support multiple operational improvement initiatives, working directly with engineering, production, procurement, facilities, and leadership teams.
This is not a theoretical role - success requires the ability to assess current-state realities, design practical solutions, and actively drive implementation in a fast-changing, engineering-driven environment.
Responsibilities:
Process Improvement & Ways of Working
Assess and document current-state processes across R&D and operational functions
Identify inefficiencies, duplication, and gaps in accountability
Design future-state processes aligned with best practices and organizational scale
Develop clear process documentation including: Process maps and flowcharts, Standard Work Instructions (SWIs), Procedures and operating guidelines
Drive action plans to close process gaps and support adoption
Workshop & Change Facilitation
Independently design and facilitate workshops (e.g., process improvement, role clarity, system adoption)
Engage cross-functional stakeholders to drive alignment and ownership
Influence outcomes through strong facilitation, storytelling, and data-driven insights
Executive & Leadership Reporting
Create executive-ready materials and updates for senior leadership
Translate complex operational topics into clear, concise messaging
Prepare recurring operational review content and ad-hoc analyses
Support administration of operational KPIs
Software & Digital Tool Deployment
Support deployment and adoption of modern business tools
Assist with tool configuration, governance models, and training materials
Act as a bridge between end users, leadership, and IT/system owners
Cross-Functional Collaboration
Work closely with Engineering, Production, Procurement, Facilities, and Corporate teams
Ensure processes and tools support seamless cross-functional operations
Navigate cultural, functional, and geographic differences effectively
Requirements
5+ years of relevant experience (10+ years strongly preferred)
Demonstrated experience in: Business process improvement, Operational transformation, Working within engineering or R&D organizations
Experience in automotive, manufacturing, or industrial environments strongly preferred
Desired Software & Technical Proficiency:
Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), Advanced Excel skills; strong PowerPoint storytelling, PowerBI, monday.com (or similar Work OS / PPM platforms), Jira, Confluence and/or Notion, SAP (working knowledge; not required to be a functional expert)
Education:
Bachelors degree in Engineering
About the Company
Zobility, an RGBSI brand, focuses on providing innovative talent management solutions within the mobility and high-technology sectors. Having extensive experience with technical staffing enables us to source, screen, and retain talent with in-depth industry knowledge. To achieve talent mobility, we aim to deliver organizations with access to the appropriate technical skills from anywhere in the world by mobilizing career growth for employees. A range of our services include staff augmentation, managed service provider (MSP),...
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