Skills

Leadership Monitoring Training

Job Specifications

Title: Executive Support Assistant

Location: Calgary, AB

Duration: Contract

Executive Support & Enablement

Be the trusted technology partner for ELT members and senior executives across all digital platforms.
Deliver VIP-level support with professionalism, discretion, and rapid response to executive needs.
Provide proactive monitoring and maintenance to ensure uninterrupted operations and business continuity for executive IT environments.
Set up and support devices, troubleshoot complex issues, and resolve problems quickly to keep leaders productive.
Act as a strategic liaison between executives and technical teams—translating business needs, communicating technology requirements, and supporting adoption of enterprise initiatives.
Develop and maintain executive-focused guides, quick references, and knowledge resources tailored to ELT workflows.

Executive & Senior Leader Event Support

Provide dedicated AV and technology support for major executive‑led events such as ELT town halls, Investor Day, Employee Forums, and other high‑visibility leadership sessions.
Run and manage Teams Live events for ELT and Senior Leaders to ensure smooth, professional virtual presentations.
Support Senior Leaders in adopting new AI‑powered tools and productivity technologies tailored to their workflows.
Deliver focused training sessions for executives and power users to increase confidence and effectiveness with key technologies.
Recommend and evaluate new technologies that enhance executive communications and event experiences.

AV Operational Excellence

Ensure reliable operation of AV systems—meeting rooms, executive collaboration spaces, digital signage, displays, and digital art—across TC Energy offices in Canada and the United States.
Act as the primary escalation point for high‑impact AV issues affecting executive and mission‑critical collaboration spaces.
Track and analyze AV incident trends to strengthen reliability and improve the user experience, particularly for executive environments.
Collaborate with Facilities, Communications, and Digital Media teams to deliver a consistent, executive‑ready AV and event experience.

Hardware and Asset Management

Support device provisioning, lifecycle management, software updates, and security compliance for executive-level equipment.
Manage inventory and maintain accurate records of IT and AV assets, ensuring timely replacement and adherence to lifecycle standards.
Interface with telecom providers to support iPhones and mobile device connectivity.

Process Excellence & Knowledge Management

Ensure all troubleshooting steps, solutions, and standard procedures are accurately documented in the support knowledge base.
Maintain up-to-date records and user guides for IT and AV systems to improve knowledge sharing across the support team.
Contribute to continuous improvement initiatives within the executive support function to enhance service delivery and efficiency.

Language skills (must have):

English Full professional proficiency

About the Company

Power Your Potential with BuzzClan Since 2013, BuzzClan has run on the vision to empower organizations to reach their full potential through cloud-driven infrastructure and technology solutions. As a leading IT managed services provider and certified partner for industry giants like Oracle, Amazon, Google, Microsoft, and Saviynt, we are reimagining what organizations can achieve. With headquarters in Dallas and offices across the US, Canada, India, and Kenya, our global reach allows us to serve the diverse needs of 100+ publ... Know more