Skills

Leadership Microsoft Excel SAP Product Management Sales Product Knowledge Customer Service Marketing

Job Specifications

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision--Right Talent. Right Time. Right Place. Right Price.

Position: Customer Service Representative

Location: Auburn Hills MI (Hybrid)

Pay Rate: $20-$24/hr. on W2

Duration: 12+ Months (Possible Extension)

Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.

Required Skills:

Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.
Previous knowledge of the Sales to Cash (STC) Process.
Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word).
Salesforce.com and SharePoint experience is a plus.

Why Work With Us?

We believe in more than just jobs--we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

America's Most Honored Businesses (Top 10%)

Fastest-Growing Staffing Firm by Staffing Industry Analysts

INC 5000 List for Eight Consecutive Years

About the Company

Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries. and in-house Glo-Cal (global and local) teams to support our clients. We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing, RPO, Direct Sourcing, Payroll Solutions (EOR/AOR), ... Know more