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Braze

Account Manager, Enterprise

Hybrid

London, United kingdom

Junior

Full Time

05-10-2025

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Skills

Teamwork Time Management Sales Product Knowledge Presentation Skills CRM Autonomy Organization Marketing Organizational Skills

Job Specifications

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

What We're Looking For

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze's portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

What You'll Do

Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
Pro-actively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunities
Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
Coordinate resources to drive feature exploration and adoption
Achieve quarterly upsell and renewals targets
Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

What You Bring

3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
in a quota-carrying role
working with companies with 2,000+ employees
Drive, determination and accountability
Excellent product knowledge and ability to learn a feature-rich application
Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
Excellent organizational skills and time management abilities
Proven ability to quickly get up to speed on new cloud apps and tools
A proven networker in your daily life
Up-to-date on digital trends, especially in the mobile, web and email space
Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
Prior experience in a startup technology company a plus

What We Offer

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

Benefits

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work(r)

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.(tm) Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers t

About the Company

Braze ($BRZE) is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster ... Know more